Funeral Home Staffing 4-Tips

Like in all family owned and operated, Funeral Homes face the challenge of hiring great people.  Competing with SCI and other large funeral and mortuary services is tough.  Health insurance, sick time, PT, bonuses and salary increases are all challenges for smaller companies.  Attracting and selecting your team players is a serious key to your funeral home’s future success.

Here are 4 tips, plus remember to check out Indeed, a fast growing online service that allows funeral home owners a forum to post job offerings and information about why your funeral home is a great team to join.  There is a FREE aspect and a paid selection as well.

Be Specific

Describe the daily responsibilities and tasks you potential new employee may perform for your funeral home.  Be clear on the tasks even if you feel that it might turn-off a potential candidate.  Better to turn them off now than to have a hire that is not successful.

Tell your Story

Every funeral director has a unique and important story.  Never miss an opportunity to share your story.  This will help you determine whether this candidate will fit in with your Funeral Home and, who knows, perhaps you are speaking with a potential client as well?

Email All Quality Candidates.

Develop a list of questions you wish a potential new employee would answer in advance of a telephone or inperson interview.  You’ll be surprised how much time this saves you and how much you’ll learn from their answers.

Schedule in-person interviews

Nothing is more important than a face to face meeting.  Make sure you prepare for each interview.  Have a list of question available and take notes so you can evaluate more afterwards.   Ask appropriate questions for each position.  For example you would ask every office and accounting person about insurance assignment funding and even things about life insurance factoring; you’ll ask drivers a very different set of questions.

Insurance Assignment Funding is a simple process where a 3rd party like Trinity Funeral Funding pays the Funeral Home the cost of funeral services upfront through an assignment of proceeds from an insurance policy. Here’s how it works.  A one page insurance assignment is completed by the beneficiary and the Funeral Director, a claim form provided by either the insurance company or Trinity, and a death certificate are sent. Trinity Funeral Funding will advise on what if any added forms are needed for each claim. Once these documents are completed the policy is verified (normally within a day or two), funds are wired to your funeral home. The payments from the insurance company are then sent to Trinity and any additional proceeds are sent directly to the beneficiary. For more information visit http://www.trinityfuneralfunding.com/ or call Kathy at 201-750-1117.